HOW IT WORKS

We know that qualifying for a home can be a challenge. Are you short on income, have less than perfect credit, or have had a hiccup in your rental history? Need a Co-Signer? OneApp Guarantee is your solution! We will be your secure co-signer for the term of the lease. It's that simple!

1. APPLY
Apply for a lease at the apartment you are interested in first. If you need a co-signer, then apply with us.
2. GET APPROVED
We screen and stand behind every applicant we verify.
3. PAY THE FEE
The OneApp Guarantee fee is equivalent to one month's rent. (non-refundable)
4. MOVE IN
We will be your secure co-signer on a 12 month lease term.
RENTER FAQs
What is the OneApp Guarantee?
  • The guarantee is for renters who need a co-signer and are unable to find one. OneApp Guarantee will act as your co-signer for a lease term of 12 months.
Does every Property Management Company accept the OneApp Guarantee?
  • No, not every Property Management company has agreed to accept the OneApp Guarantee. If they currently do not participate they just need to agree to accept the OneApp Guarantee or we can send them a rental support agreement to sign.
What are the Benefits of using OneApp Guarantee?
  • There is no need to find a qualified co-signer should you need one.
  • Eliminates the need for an additional security deposits
  • The process to move in is much faster with the OneApp Guarantee.
What does the Guarantee cost?
  • Renters pay a fee equal to 1 month's rent for the OneApp Guarantee.
  • Roommates must each apply individually.
If I have a roommate do we each have to qualify for the Guarantee?
  • Each person on the lease must apply and qualify for the OneApp Guarantee.
What is the term of coverage for the Guarantee?
  • The OneApp Guarantee will cover rent and damages up to 3 times the rent.
How do I purchase the OneApp Guarantee?
  • You can either complete an application through OneApp or directly through the screening company via the link to Apply. Once you have completed your pre-qualification and have been approved for the OneApp Guarantee you will then be able to purchase the OneApp Guarantee.
How long will it take to process the OneApp Guarantee?
  • The qualification process will take approx 24 hours (Monday-Friday)
How will I be notified?
  • You will receive an email informing you of your approval or denial for the OneApp Guarantee
  • You will receive an OneApp Guarantee Renter Support Agreement
  • You will receive an OneApp Guarantee certificate
  • Once the Property Manager confirms they will accept your application with the OneApp Guarantee...
  • You will then be required to pay the 1 month's rent fee through the Online payment portal
How can I pay fee for the Guarantee?
  • Upon approval for the Guarantee you will be sent a link to pay through the online payment portal.
When does the Guarantee become effective?
  • As soon as the OneApp Guarantee agreement is executed;
  • The 1 month's rent fee has been paid;
  • The signed OneApp Guarantee Renter Agreement has been sent to the PM company
What are my lease obligations?
  • You are responsible for all of the Terms and Conditions of the Lease
  • Should you stop paying rent the Property Management is covered, however, you are still responsible for the debt owed
  • Any debt owed will be sent to collections
What is your Refund Policy?
  • Payments made to OneApp Guarantee are final and no refunds will be issued once lease documents have been executed. Lease documents must be signed within 10 business days of approval. If the lease documents are not executed and the move in does not occur, a full refund will be issued. The refund process may take up to 30 days.